We want you to get the most out of your vacation. For your own guidance, please carefully read and be sure that you fully understand the IMPORTANT NOTES and TERMS & CONDITIONS as stated in this brochure. Receipt of your payment represents your acknowledgement and acceptance of these terms and conditions. Your travel agent or Pacific Delight Tours (“PDT”) will be happy to clarify any questions you may have. |
ACCOMMODATIONS: Hotels are based on double occupancy. Single supplement
is indicated on the itineraries. On occasions when accommodations must be
assigned on a share basis due to insufficiency of single rooms, an appropriate
refund will be made after returning to the U.S. Triple rooms are on request and
subject to availability.
Hotels are subject to change; preferred accommodations subject to change to
similar class accommodations. Cruise accommodations are based on double
occupancy of twin-bedded stateroom with private bath. Triple occupancy in
cabins is only available in Deluxe or Shangri-La suites (see pages 6-9 on our brochure for upgrade
All Yangtze River cruise ships are People’s Republic of China registry. Tour
accommodations are subject to availability at time of booking.
MEALS: Meals are included, as specified in the itineraries.
TOURS: Due to occasional flight delays, weather conditions or other unforeseen
situations, it may not be possible to include some sightseeing tours as scheduled.
Cultural and acrobatic shows and other performances may not be available during
holidays and seasonal recess in China. If it becomes necessary to change the means
of transportation or any other service, or for the tour to be prolonged through
circumstances beyond the control of the ground operator, any additional tour
cost must be borne by the passenger and is payable immediately. Due to weather,
varying water levels on the Yangtze River or maintenance at the Three Gorges Dam,
Yangtze River cruise routes and shore excursions are subject to possible change.
For the latest itineraries, please see our website (www.pacificdelighttours.com) or
ESCORTED TOURS: Please note that for all tours, PDT reserves the right to alter
arrangements to better accommodate a small group, or to cancel the tour. If any
tour is operated with less than the minimum number of passengers, a supplemental
charge will apply. Participants on locally guided tours will be transferred in each
city, but will not be accompanied on flights between cities. When travel between
cities is by motor coach, a guide will travel with the group. Unless specified, initial
arrival and final departure transfers are included when you purchase transpacific
air from PDT. Call us for transfer costs for land only arrivals and departures.
GOLD EXPERIENCE tours: A group size of 10 or more participants will be escorted
from arrival in China by a professional bilingual Tour Director throughout mainland
China and locally guided in Hong Kong. With less than 10 passengers, the tour will
be locally guided throughout and we reserve the right to alter arrangements to best
accommodate a smaller group, or to cancel the tour.
ESCAPADE tours: A group of 10 or more participants will be escorted by a
professional bilingual Tour Director throughout mainland China and locally guided
outside of mainland China, when applicable. With less than 10 participants, the tour
will be locally guided throughout and we reserve the right to alter arrangements to
best accommodate a smaller group, or to cancel the tour.
SILVER EXPERIENCE tours: Unless specified below, a group of 15 or more
participants will be escorted by a professional bilingual Tour Director throughout
mainland China and locally guided outside of mainland China, when applicable.
With less than 15 participants, the tour will be locally guided throughout and we
reserve the right to alter arrangements to best accommodate a smaller group, or
to cancel the tour.
CITY HIGHLIGHTS PACKAGES & ANY PRE/POST-TOUR MODULARS AND EXTENSIONS offered are locally guided with a minimum of 2 passengers. Solo
travelers, please call (800) 221-7179 additional charges apply.
GRATUITIES: A service charge which includes gratuities for the entire ship crew
aboard Victoria Cruises on the Yangtze River will be charged automatically to your
credit card upon embarkation. Please be advised this amount does not include
tipping to the shore excursion local guides, drivers, boatmen, river guides on
Victoria Cruises. Tipping for these individuals is voluntary and subject to your
satisfaction with your travel experiences. Customary tipping of local guides,
drivers in each city on land is entirely discretionary. Please note our Tour Directors
are totally committed to exceed your expectations in every way possible. End-ofthe
journey gratuities are left again to your discretion, based on your satisfaction
with the service you have received. Suggested amounts for the above mentioned
individuals will be stated in your final documentation.
TRAVEL DOCUMENTS: Passengers traveling to China: U.S. passports with a six
month validity AFTER the date of return are required for all tour participants.
Passports must have four (4) blank pages, excluding pages 22, 23 & 24 which are
not accepted as visa pages. Upon request, PDT will secure the visa for entry into
the People’s Republic of China (not required for Hong Kong) for a nominal fee. It
is the responsibility of all non-U.S. citizens to check visa and health requirements
with appropriate consulates, in addition to travel agent, and to have the correct
documentation prepared for travel outside of the U.S. See below for more details.
Passengers traveling to Tibet: Entry permits to Tibet are handled by PDT. Your
China visa is required in order for us to issue your entry permit into Tibet. Please
note that if your China visa is not handled by PDT, we require a copy of the China
visa no less than four weeks prior to departure.
Please contact PDT for helpful information regarding visas for other Asian
countries described herein.
HEALTH: In general, tours are quite active and require a good deal of walking,
frequently including stairs. Tibet requires travel into areas of high altitude and with
extreme temperature fluctuation. We strongly recommend that you discuss any
health concerns regarding these points with your personal physician. Additional
Assistance: In order to ensure the smooth operation of the tour for all group
members, any traveler requiring special assistance must be accompanied by
an adult who is responsible for providing all such assistance. PDT is under no
obligation whatsoever to provide any special assistance. You are required to notify
PDT, in writing, prior to the time of booking of any physical disability or medical
condition which may require any special assistance during the tour. Please note that
for the physically challenged, access to some facilities may not be available at the
same standard as in the U.S. PDT’s tour directors and their designees reserve the
right to exclude passengers from participating in tours if, in their sole discretion,
they believe that the tour may be challenging to the passenger or could detract
from the full enjoyment of the other tour participants. Currently, vaccinations are
not required. As health requirements change without notice, please check with your
personal physician or public health service for current required or recommended
TERMS & CONDITIONS
You are encouraged to carefully review the full text of our Terms & Conditions.
1. DEPOSIT: All Deposits, Travel Protection Insurance and Visa
Fees paid to PDT may be paid by credit card (American Express,
MasterCard, Visa, Discover), with a signed credit card authorization
form, or by check. Upon receipt of your deposit, written confirma-tion/invoice and Passenger Information Form will be sent. Receipt
of deposit confirms your reservation and is applied toward final
Deposit……………………………………....................US $300.00 per person
Deposit for M3BM04MD & M3BM05MU ….......….... US $400.00 per person
Non-refundable deposit for T3SE11MY and A3SE12MY US$1,000,- per
IMPORTANT: In order to properly complete and process your reser-vation, the following items are required in this office in addition to your
reservation and deposit:
a. Photocopy of your valid passport (picture/name page)
b. Completed Passenger Information Form
2. TRAVEL PROTECTION INSURANCE: Payment is due at time of
deposit and is in addition to deposit amount.
Multi-City Packages …………………………………………… US $169.00 per person
Single City Packages ………………………………………...… US $89.00 per person
Travel Protection Insurance is strongly recommended. Pre-existing conditions exclusion is waived when insurance is purchased within fourteen (14) days of deposit (other restrictions apply).Travel Protection Insurance may be purchased any time before date of departure, but pre-existing conditions exclusion is not applicable if purchased more than fourteen (14) days after deposit is paid. Rates subject to change without notice.
14 Day Policy Review Period-If You are not completely satisfied with the insurance You must notify the Company within 14 days of purchase and return the certificate. The Company will give You a full refund of premium provided You have not already departed on the Covered Trip or filed a claim. If past 14 days of purchase, the plan is non-refundable and non-transferrable.
General Limitations and Exclusions
Excess Insurance Limitation: The Insurance provided by this policy shall be in excess of all other valid and collectible insurance or indemnity except Accidental Death & Dismemberment and Accidental Death & Dismemberment, Common Carrier (Air Only), or as required by state law. If at the time of the occurrence of any Loss there is other valid and collectible insurance or indemnity in place, the Company shall be liable only for the excess of the amount of Loss, over the amount of such other insurance or indemnity, and applicable deductible.
Benefits are not payable for Sickness, Injuries or losses of You, Your Family Member, Your Traveling Companion or Your Traveling Companion’s Family Member, Your Business Partner, or Your Traveling Companion’s Business Partner 1. resulting from suicide, attempted suicide or any intentionally self-inflicted injury while sane or insane;
2. resulting from an act of declared or undeclared war; 3. while participating in maneuvers or training exercises of an armed service; 4. while riding, driving or participating in races, or speed or endurance contests; 5. while mountaineering (engaging in the sport of scaling mountains generally requiring the use of picks, ropes, or other special equipment); 6. while participating as a member of a team in an organized sporting competition; 7. while participating in skydiving, hang gliding, bungee cord jumping; 8. while piloting or learning to pilot or acting as a member of the crew of any aircraft; 9. received as a result or consequence of being Intoxicated, as specifically defined in the policy, or under the influence of any controlled substance unless administered on the advise of a Legally Qualified Physician; 10. to which a contributory cause was the commission of or attempt to commit a felony or being engaged in an illegal occupation; 11. due to normal childbirth, normal pregnancy (except for complications of pregnancy); 12. due to a mental or nervous condition, unless hospitalized; 13. for dental treatment (except as a result of Accidental Injury to sound natural teeth); 14. which exceed the Maximum Benefit Amount for each attached coverage as shown in the accompanying Schedule & Coverages: or; 15. due to loss or damage (including death or injury) and any associated cost or expense resulting directly from the discharge, explosion or use of any device, weapon or material employing or involving chemical, biological, radiological or similar agents, whether in time of peace or war, and regardless of who commits the act and regardless of any other sequence thereto; 16. due to a Pre-existing Condition, as defined in the Policy. The Pre-existing Condition Limitation does not apply to: (a) Emergency Medical Evacuation, Medical Repatriation and Return of Remains coverage; or (b) to coverage purchased within 14 days of the initial Trip deposit. The booking for the Covered Trip must be the first and only booking for this travel period and destination, You are not disabled from travel at the time You pay the premium, and You must purchase this policy for the full non-refundable cost of Your Covered Trip.
3. AIRLINE RESERVATIONS AND PASSENGER NAMES: Passport number, date and place of
issue, and birth date is now required by many foreign governments as well as some airlines
in order to confirm services. Names on your airline tickets must match the first and last name
listed on the passport.It is the responsibility of the travel agent/traveler to verify that the name
shown on the invoice exactly matches the traveler’s passport name. A revision fee of $100.00
per person will be charged if name must be changed within 75 days prior to tour departure date;
changes are also subject to airline penalties. PDT is not responsible for any ticket reissue charges
or denial of boarding by an airline due to name discrepancy.
4. CHINA VISAS: PDT will be pleased to secure your China visa for a nominal fee. US Passports
must have at least a six-month validity AFTER the date of return and should have at least four (4)
blank pages for visa stamps, excluding pages 22, 23 & 24 which are not accepted as visa pages.
Passports should be sent to our office at least 60 days prior to departure date with completed
and signed Visa Application Form, one (1) passport-size (2” x 2”) color photo, and payment by
credit card or check. Visa fee is non-refundable once the visa is issued. All applications must be
forwarded to the Chinese Consulate for their approval. PDT cannot guarantee the acceptance of
your visa application. If for any reason your application is denied, a full refund will be made on any
payment. Visa fees as shown are in effect at time of printing and are subject to change; please call
or visit our website for complete visa application details. PDT does not accept responsibility for
passengers in possession of incorrect or invalid visas.
Passengers traveling to Tibet: Entry permits to Tibet are handled by PDT. Your China visa is
required in order for us to issue your entry permit into Tibet. Please note that if your China visa is not
handled by PDT, we require a copy of the China visa no less than four weeks prior to departure.
China Visa Fee (passport must be received at PDT office 60 days prior to departure).
.............................................................................................................US $190.00 per person*
*Mailing or delivery fees are additional; see our website for details.
5. CANCELLATION FEES (All tours): Written notice of cancella-tion must be received by PDT either by mail, fax, or e-mail. Oral cancell-ation by phone will not be accepted.
75+ days before departure....................................US $300.00 per person* +
74-30 days before departure.................................US $400.00 per person*
29-16 days before departure.................................US $500.00 per person*
15-3 days before departure................................US $1,000.00 per person*
2-1 day(s) before departure................................US $2,000.00 per person*
On or after departure date............................. 100% forfeiture of tour price*
*Plus any additional charges assessed by land suppliers or airlines, in
addition to any revision fees.
+M3BM04MD & M3BM05MU......................... US $400.00 per person.
PDT reserves the right to issue airline tickets immediately upon receipt
of your tour deposit
General Booking Conditions1. FINAL PAYMENT: Land Only Payment: Due 75 days prior to departure and may be made by
check or credit card, with signed authorization form. PDT reserves the right to cancel bookings not
paid in full by 75 days prior to departure date, or to modify your tour arrangements to accommodate
unforeseen circumstances due to high demand for air, cruise and hotel space. You will be notified
immediately should this situation arise.
2. LATE FINAL PAYMENT FEE: To ensure smooth tour operation, final payment must be received
at least 75 days prior to departure. A $100.00 per person late payment fee will be added to your
invoice if final payment is not received by 75 days prior to departure date. Reservations are subject
to cancellation if final payment is not received by 75 days and cancellation fees will apply.
3. PROMOTIONAL DISCOUNTS: Discounts are applicable to final payment and valid only when
payment is received by deposit and final payment due dates. Promotional discounts are not
combinable. Unfortunately, we are not able to apply promotional discounts when payments are
not received by the specified due dates.
4. RESERVATIONS 74-60 DAYS PRIOR TO DEPARTURE: While booking early ensures the widest
choice of availability, we will make every effort to accommodate spontaneous travel plans.
Reservations will be taken only with full payment to avoid the late payment fee shown above.
Payment by credit card must be accompanied by credit card authorization form. Prices may be
subject to change less than 75 days prior to departure.
5. LATE BOOKINGS: For new reservations made within 60 days prior to departure, a $50.00
per person administrative handling fee will be assessed for all tours. Reservations will be taken
only with full payment. Late bookings are subject to availability and will incur additional charges
assessed by suppliers. PDT reserves the right to refuse reservations requested less than 30 days
prior to departure.
6. REVISIONS: After deposit, a $20.00 per person fee for each revision, including addition or
deletion of services, will be assessed for any changes in air and/or land arrangements (plus
supplier’s penalties). Once documents/tickets are issued, changes are not permitted. Revision fee
is in addition to any rebooking fees.
7. REBOOKING: A change in departure date or from one tour to another after your original
reservation has been processed is considered a cancelled trip, and cancellation fees will apply.
Air & Land InformationLAND ONLY TOURS:
Land only tour prices (other than City
Highlight Packages) include domestic China/Intra-Asia flights in con-junction with the land tour, and, once ticketed, are nonrefundable
and subject to all other applicable airline fare rules. PDT endeavors
to follow itineraries precisely; however, if flights are not available at
the scheduled time, we reserve the right to modify the air and land
arrangements for smooth operation of the tour. International and do-mestic air schedules are subject to change at any time. Land only tour
prices do not include transpacific flights, however, PDT offers special
rates on transpacific flights for travel originating in the U.S. (subject to
availability). Land only tour prices are subject to increase prior to the
time you make full payment; land only tour prices are not subject to
increase after full payment except for charges resulting from increased
government-imposed taxes or fees, foreign exchange rate fluctuations
or where minimum participation levels have not been met. A signed
form will be required at the time of initial payment to expressly ac-knowledge your acceptance of this price increase policy.
LAND ONLY & LAND/CRUISE ONLY TOUR PRICE DOES NOT INCLUDE:
1. Transpacific air from USA/first point of entry abroad, or last point of exit on tour/USA .
2. Initial arrival and departure transfers, unless transpacific air is purchased through Pacific
Delight Tours®. Please call us for transfer cost for land only arrivals and departures.
3. Airline-imposed baggage fees: please consult your airline.
4. Fees for delivery of tour documentation to international destinations and overnight delivery of
tour documentation due to late payments.
5. Cost of passport and visas, and all items of a personal nature.
6. Any fees incurred due to delays, changes or cancellations beyond PDT’s control.
7. Customary gratuities to ship crew, local guides, drivers, boatmen, river guides, hotel waiters,
chambermaids and porters. The end-of-tour gratuity to the Tour Director is also not included.
Air Inclusive Tours:
Air-inclusive tour prices include trans-pacific flights to/from the U.S. as well as domestic China/Intra-Asia
flights in conjunction with the land tour, and, once ticketed, are non-refundable and subject to all other applicable airline fare rules, including
change/cancellation penalties of up to $500 per ticket (for transpacific
flights) and change/cancellation penalties of up to 100% per ticket (for
domestic China/Intra-Asia flights). Air-inclusive tour prices are subject to
increase prior to the time you make full payment; air-inclusive tour prices
are not subject to increase after full payment except for charges result-ing from increased government-imposed taxes or fees. A signed form
will be required at the time of initial payment to expressly acknowledge
your acceptance of this price increase policy. PDT endeavors to follow
itineraries precisely; however, if flights are not available at the scheduled
time, we reserve the right to modify the air and land arrangements for
smooth operation of the tour. International and domestic air schedules
are subject to change at any time. If you make your own transpacific
flight arrangements, PDT will not be responsible for any loss resulting
from flight cancellations, delays, or changes in land or flight schedules.
Minimum Participation Levels:
PDT tours are contingent upon minimum participation levels (which
vary between tour series, as shown below). In the event the minimum
participation level is not achieved, and PDT must increase the price
and/or substitute the original tour with an alternate tour, participants
may elect to receive a full refund, less the price of any non-refundable
transpacific air transportation PDT has already ticketed for your con-venience. (Generally, PDT will not ticket transpacific air transportation
until the minimum participation level is achieved unless a customer re-quests otherwise.) In such cases, your unused non-refundable round-trip
transpacific air ticket will be converted into a flight credit by your airline,
typically valid for one year from the original ticket issuance date and
good towards future round-trip travel on the airline to and from the
original destination, less change fees of up to $500.00 and any applicable
• Air Inclusive Gold Experience Tours (Tours with A3YX- as prefix): 2 pax
• Air Inclusive Silver Experience Tours (Tours with A3YS- as prefix): 2 pax
• Air Inclusive Escapade Tours (Tours with A3YE- as prefix): 6 pax
A3SE12MY, A3IDNSIA17: 6 pax
A3ID10DL, A3ID13GL, A3ID15DL: 2 pax
BAGGAGE: Free allowances, limits, and additional charges for checked and carry-on baggage may
apply and vary by airline, frequent flyer status, booking class, destination (e.g., baggage allowance
differs for the transpacific and China/Inter-Asia sections of your tour), bag size and weight. Refer to
the airline’s website for details on their checked and carry-on baggage rules. Baggage allowances
and charges are subject to change. We strongly recommend baggage insurance as PDT does
not assume any responsibility for loss or damage to baggage or passenger’s belongings. It is at
passenger’s risk throughout. For the most up-to-date requirements please check with your air
carrier prior to your flight.
REFUND ON UNUSED OR CHANGED TOUR ARRANGEMENTS: Portions of land arrangements, hotel accommodations or any other
service or feature of the tour, which are not used, are neither refunda-ble nor exchangeable. Travel Protection Insurance fee is nonrefundable.
Refund claims must be made in writing through the agent from whom
the tour has been purchased within 14 days of the termination of the
tour. A written statement from the Tour Director or Local Guide certifying the exact services not rendered must be attached to this claim.
Pacific Delight Tours® (hereinafter PDT) acts as a tour operator and
agent. The suppliers that provide transportation, conveyance or accommodations are independent contractors and are not agents or
employees of PDT. All tickets, coupons and receipts issued by PDT
and all arrangements for transport, conveyance or accommodations
are made by PDT as agent of the suppliers. By utilizing the services of
suppliers, you agree that neither PDT nor any of its officers, directors,
employees, subsidiaries or affiliates shall be liable for any injury, dam-age, loss, accident or delay incurred by you or those traveling with you
in connection with any accommodations, transportation, conveyance
or other services of whatsoever nature resulting directly or indirectly
from any acts or default of the suppliers or from any occurrence or
condition, including but not limited to defects in vehicles or vessels,
breakdown in equipment or the negligence of their operators. PDT, its
employees, officers, directors, subsidiaries or affiliates also shall not be
liable for any injury, damage, loss, claim or accident resulting directly or
indirectly (i) from delays, cancellations or changes in flights, itineraries,
schedules, or other services of any nature whatsoever, (ii) from strikes,
theft, sickness, weather, quarantine or any other causes of any nature
whatsoever or (iii) from acts or omissions of any Government, its local
subdivisions, bureaus or authorities.
All tour itineraries and fares may be affected by alterations or delays
in air or surface transportation services of the various countries. PDT
reserves the right to withdraw any tour and to make such alterations
in the itineraries which, in its sole discretion, it may find desirable for
the convenience of the parties or the proper operation of the tour.
PDT reserves the right to decline to accept or to retain any person as
a member of the tour party at any time.
NOTE: All tour fares are based on the value of foreign currencies
in relation to the U.S. dollar and on tariffs, airfares, taxes and fuel sur-charges. Prices at the time of booking may vary slightly from adver-tised prices =based on currency fluctuations. PDT reserves the right to
correct promotional, pricing or typographical errors at any time. PDT
reserves the right to cancel the tour prior to departure for any reason.
In such case, a full refund of all payments will constitute full settlement
with the passenger.
The airlines concerned are not held to be responsible for any act or
event during the time the passengers are not on board their planes or
in the course of embarking or disembarking. The passenger's contract
in use by the airlines concerned, when issued, shall constitute the sole
contract between the airlines and the purchaser of these tours and/or
passenger with respect to that service. Any and/or all transportation
companies shall have or shall incur no responsibility for or liability to
any traveler aside from their liability as common carriers. The carriers'
international tariff is available for inspection and will govern all aspects
of the air transportation.
The Terms and Conditions contained herein and set forth in the bro-chures issued by PDT and on its website, under which you agree to
utilize the services of PDT in arranging the tours, may not be amended
in any way except in writing signed by an authorized officer of PDT. By
utilizing the services of PDT, you agree the exclusive jurisdiction for all
claims, suits, actions or proceedings of whatsoever nature against PDT,
its employees, officers, directors, subsidiaries or affiliates shall be the
State of New York and such claim, action or proceedings shall be deter-mined according to the laws of the State of New York. You also agree
that if you have a claim against PDT, its employees, officers, directors,
subsidiaries or affiliates, (i) that you will notify PDT, in writing, of your
claim as soon as possible and (ii) that, if you choose to commence a
law suit against PDT, its employees, officers, directors, subsidiaries or
affiliates, you will do so within one year from the date of the last day of
the Tour on which your claim arose, failing which your claim against PDT,
its employees, officers, directors, subsidiaries or affiliates, will be forever
barred. CST 2098539-20