IMPORTANT NOTES
We want you to get the most out
of your vacation. For your own guidance, please carefully read and be sure
that you fully understand the IMPORTANT NOTES and TERMS & CONDITIONS as
stated in this brochure. Receipt of your payment represents your
acknowledgement and acceptance of these terms and conditions. Your travel agent
or Pacific Delight Tours ("PDT") will be happy to clarify any questions you
may have.
ACCOMMODATIONS: Hotels are based on
double occupancy. Single supplement is indicated in the price box of each
itinerary. Triple rooms are on request and subject to availability. Hotels
are subject to change. Cruise accommodations are based on double occupancy of
twin-bedded stateroom with private balcony. Triple occupancy in cabins is
only available in Deluxe, Executive, or Shangri-La suites. All Yangtze River
cruise ships are People's Republic of China registry. Tour accommodations are
subject to availability at time of booking.
MEALS:
Meals are included, as specified in the itineraries.
TOURS: Due to occasional flight delays, weather
conditions or other unforeseen situations, it may not be possible to include
some sightseeing tours as scheduled. Cultural and acrobatic shows and other
performances may not be available during holidays and seasonal recess in
China. If it becomes necessary to change the means of transportation or any
other service, or for the tour to be prolonged through circumstances beyond
the control of the ground operator, any additional tour cost must be borne by
the passenger and is payable immediately. Due to weather, varying water
levels on the Yangtze River, restrictions of the navigation authorities, or
maintenance at the Three Gorges Dam, Yangtze River cruise routes and shore
excursions are subject to possible change. For the latest itineraries, please
see our website (www.pacificdelighttours.com), or call 1-800-221-7179.
ESCORTED TOURS: Please note that for all tours,
PDT reserves the right to alter arrangements to better accommodate a small
group, or to cancel the tour. If you are traveling alone, a tour can only
operate at a supplemental charge based on a solo traveler rate. Participants on
locally guided tours will be transferred between airports/piers and hotels in
each city, but will not be accompanied on flights between cities. When travel
between cities is by motor coach, a guide will travel with the group. Unless
specified, initial arrival and final departure transfers are included only when
you purchase transpacific air from PDT. Call us for transfer costs for
land--only arrivals and departures.
GOLD EXPERIENCE tours:
A group size of 10 or more participants will be escorted from arrival
in China by a professional, bilingual Tour Director throughout mainland China
and locally guided in Hong Kong. With fewer than 10 passengers, the tour will
be locally guided throughout, and we reserve the right to alter arrangements
to best accommodate a smaller group, or to cancel the tour.
SILVER EXPERIENCE tours: A group of 15 or more
participants will be escorted by a professional, bilingual Tour Director
throughout mainland China and locally guided outside of mainland China, when
applicable. With fewer than 15 participants, the tour will be locally guided
throughout, and we reserve the right to alter arrangements to best accommodate
a smaller group, or to cancel the tour.
ESCAPADE
tours: A group of 10 or more participants will be escorted by a
professional, bilingual Tour Director throughout mainland China and locally
guided outside of mainland China, when applicable. With fewer than 10
participants, the tour will be locally guided throughout, and we reserve the
right to alter arrangements to best accommodate a smaller group, or to cancel
the tour.
CITY HIGHLIGHT PACKAGES, PRE/POST-TOUR MODULARS
& EXTENSIONS are locally guided with a minimum of 2
passengers.
GRATUITIES: Customary tipping of local
guides and drivers in each city on land is entirely discretionary. Please note
that our Tour Directors are totally committed to exceed your expectations in
every way possible. End-of-the-journey gratuities are left once again to your
discretion, based on your satisfaction with the services you have received.
Suggested amounts for the above-mentioned individuals will be stated in your
final documentation. A service charge, which includes gratuities for the entire
ship crew aboard Victoria Cruises on the Yangtze River, will be charged
automatically to your credit card upon embarkation. Please be advised this
amount does not include tipping to the shore excursion local guides, drivers,
boatmen, and river guides on Victoria Cruises. Tipping for these individuals is
voluntary and subject to your satisfaction with your travel experiences.
TRAVEL DOCUMENTS: Passengers traveling to China:
U.S. passports with six-month validity AFTER the date of return are required
for all tour participants. Passports must have four (4) blank visa pages,
excluding the non-visa pages. Upon request, PDT will secure the visa for entry
into the People's Republic of China (not required for Hong Kong, if you are a
U.S. citizen) for a nominal PDT processing fee, in addition to any applicable
government visa application charges. It is the responsibility of all non-U.S.
citizens to check visa and health requirements with appropriate consulates
(ask your travel agent for assistance), and to have the correct documentation
prepared for travel outside of the U.S. See below for more details.
HEALTH: In general, tours are quite active and
require a good deal of walking, frequently including stairs. Tibet requires
travel into areas of high altitude and with extreme temperature fluctuation.
We strongly recommend that you discuss any health concerns with your personal
physician. Additional Assistance: In order to ensure a smooth operation of the
tour for all group members, any traveler requiring special assistance must be
accompanied by an adult, who is responsible for providing all such assistance.
PDT is under no obligation whatsoever to provide any special assistance. You
are required to notify PDT, in writing, prior to the time of booking of any
physical disability or medical condition, which may require any special
assistance during the tour. Please note that for those physically challenged,
access to some facilities may not be available at the same standard as in the
U.S. PDT's tour directors and their designees reserve the right to exclude
passengers from participating in tours if, in their sole discretion, they
believe that the tour may be challenging to the passenger or could detract
from the full enjoyment of the other tour participants. Currently,
vaccinations are not required. As health requirements change without notice,
please check with your personal physician or public health service for
currently required or recommended inoculations.
TERMS
& CONDITIONS You are encouraged to carefully review the full
text of our Terms & Conditions.
Reservations 1.
DEPOSIT: All Deposits, Travel Protection Insurance and Visa
Fees paid to PDT may be paid by credit card (American Express, MasterCard,
Visa, Discover), with a signed credit card authorization form, or by check.
Upon receipt of your deposit, a written confirmation/invoice and a Passenger
Information Form will be sent. Receipt of deposit confirms your reservation
and is applied toward final payment. Deposit
............................................................................................US
$300.00 per person Non-refundable deposit to Myanmar: please visit
http://www.pacificdelighttours.com/Terms-Conditions.aspx for
more information.
IMPORTANT: In order to properly
complete and process your reservation, the following items are required by the
PDT office in addition to your reservation and deposit: a.
Photocopy of your valid passport (picture/name page) b.
Completed Passenger Information Form.
2. TRAVEL PROTECTION
INSURANCE: Payment (non-refundable/non-transferable) is due at time of
deposit and is in addition to deposit amount. Multi-City Packages
................................................................. US $219.00
per person Single City Packages
................................................................... US $89.00
per person Travel Protection Insurance is strongly recommended.
Pre-existing conditions exclusion is waived, when insurance is purchased
within twenty-one (21) days of deposit. Travel Protection Insurance may
be purchased at any time before the date of departure, but pre-existing
conditions exclusion is not applicable, if purchased more than
twenty-one (21) days after deposit is paid. Rates are subject to change
without notice. Rates are effective for any trip booked with PDT, up to a
maximum trip cost of $15,000 per person and for a maximum of 45 days. For
trips in excess of $15,000 per person or longer than 45 days, please contact
us for a separate quotation. For more information on the protection plan,
please visit : http://www.pacificdelighttours.com/assets/files/PDT2017INSURANCE.pdf
3.
AIRLINE RESERVATIONS AND PASSENGER NAMES: Photocopy of your passport
, passport number, date and place of issue, and birth date
are now required by many foreign governments, as well as some airlines, in
order to confirm services. Names on your airline tickets must match the first
and the last name(s) exactly as listed on your passport. It is the
responsibility of the travel agent/traveler to verify that the name shown on
the invoice exactly matches the traveler's passport name. PDT is not
responsible for any ticket reissue charges or denial of boarding by an airline
due to name discrepancy.
4. CHINA VISAS: PDT will
be pleased to secure your China visa for a nominal fee. US Passports must be
valid for at least six months AFTER the date of return and should have at
least four (4) blank visa pages for visa stamps, excluding the non-visa pages.
Passports should be sent to our office at least 75 days prior to departure
date with a completed and signed Visa Application Form, one (1) passport-size
(2"x 2") color photo, and payment by credit card or check. Visa fee is
non-refundable, once the visa has been issued. We must forward all
applications to the Chinese Consulate for their approval. Persons under the
age of 18 years old will be required to also submit their original birth
certificate to be forwarded to the Chinese Consulate for a Chinese Visa
request. PDT cannot guarantee the acceptance of your visa application. If, for
any reason, your application is denied, a full refund will be made on your
visa payment. Visa fees as shown are in effect at time of printing of this
season's brochure and are subject to change; please call for complete
visa application details. PDT does not accept responsibility for passengers in
possession of incorrect or invalid visas.
Passengers traveling to
Tibet: Entry permits to Tibet are handled by PDT. Your China
visa is required in order for us to issue your entry permit into Tibet.
Please note that, if PDT does not handle your China visa, we require a color
copy of both your passport and China visa no less than six weeks prior to
departure. Permits to Tibet are approved by the Tibet Tourism Bureau. Rules
of entry to Tibet fluctuate and are subject to change. PDT cannot guarantee
acceptance of your permit to visit Tibet. Minimum number of tour group
participants may apply in order to enter Tibet. Please check these
arrangements at the time of booking. China Visa Fee - US $220.00 per person -
check at time of booking (passport must be received at PDT office 75 days
prior to departure.) Mailing or delivery fees are additional;
VISAS: Hong Kong - No visa required for U.S. citizens.
Thailand - No visa required for U.S. citizens for stays under
30 days. Japan - No visa required for U.S. citizens for stays
up to 90 days. Vietnam, Cambodia, Myanmar, India - Visa
required. For information, contact the Embassy of Vietnam, Cambodia, Myanmar
or India.
5. CANCELLATION FEES (All
tours): A written notice of cancellation must be
received by PDT either by mail, fax, or e-mail. Oral cancellation
by phone will not be accepted. 75+ days before
departure......................................................US $300.00 per
person* 74-30 days before
departure..................................................US $400.00 per
person* 29-16 days before
departure..................................................US $500.00 per
person* 15 days before departure through day of
departure.................................................
......................................................................................................................................100%
penalty *Plus any additional charges assessed by land suppliers or
airlines.
General Booking Conditions 1. FINAL
PAYMENT: Land Only Payment: Due 75 days prior to departure and may be
made by check or credit card with a signed authorization form. PDT reserves
the right to modify your tour arrangements before and after the final payment
has been made, to accommodate unforeseen circumstances due to high demand for
air, cruise and hotel space. You will be notified, should this situation
arise.
2. SPECIAL DISCOUNTS: Discounts are
applicable to new bookings only, if the special promotion is being rendered by
a third party such as hotels, airlines, ground operators, etc. All discounts
are not combinable. Unfortunately, we are not able to apply promotional
discounts, when payments are not received by the specified deposit and final
payment due dates.
3. RE-BOOKING: A change in
departure date, or from one tour to another after your original reservation
has been processed, is considered a cancelled trip, and cancellation fees
will apply.
Air & Land
Information LAND-ONLY TOURS: Land--only
tour prices (other than City Highlight Packages) include domestic
China/Intra-Asia flights in conjunction with the land tour, and, once
ticketed, are non-refundable and subject to all other applicable airline fare
rules. PDT endeavors to follow itineraries precisely; however, if flights are
not available at the scheduled time, we reserve the right to modify the air
and land arrangements for smooth operation of the tour. International and
domestic air schedules are subject to change at any time. Land--only tour
prices do not include transpacific flights, however, PDT offers
special rates on transpacific flights for travel originating in the U.S.
(subject to availability). Land--only tour prices are subject to increase prior
to the time you make full payment; land only tour prices are not subject to
increase after full payment has been made, except for charges resulting from
when minimum participation levels have not been met. A signed form will be
required at the time of initial payment to expressly acknowledge your
acceptance of this price increase policy. International and domestic air
schedules are subject to change at any time.
AIR-INCLUSIVE TOURS:
Air-inclusive tour prices include transpacific flights to/from PDT's
U.S. gateway cities, as well as domestic China/Intra-Asia flights in
conjunction with the land tour, and, once ticketed, are non-refundable and
subject to all other applicable airline fare rules, including
change/cancellation penalties of up to $500 per ticket (for transpacific
flights and intra-Asia flights). Air-inclusive tour prices are subject to
increase prior to the time you make full payment; air-inclusive tour prices
are not subject to increase after full payment has been made, except for
charges resulting from when minimum participation levels have not been met. A
signed form will be required at the time of initial payment to expressly
acknowledge your acceptance of this price increase policy. PDT endeavors to
follow itineraries precisely; however, if flights are not available at the
scheduled time, we reserve the right to modify the air and land arrangements
for smooth operation of the tour. International and domestic air schedules are
subject to change at any time. If you make your own transpacific flight
arrangements, PDT will not be responsible for any loss resulting from flight
cancellations, delays, or changes in land or flight
schedules.
MINIMUM PARTICIPATION LEVELS: PDT
tours are contingent upon minimum participation levels (which vary between
tour series, as shown above). In the event the minimum participation level is
not achieved, and PDT must increase the price and/or substitute the original
tour with an alternative tour, participants may elect to receive a full
refund, less the price of any non-refundable transpacific air transportation
PDT has already ticketed for your convenience. (Generally, PDT will not
ticket transpacific air transportation, until the minimum participation level
is achieved, unless requested otherwise.) In such cases, your unused
non-refundable round-trip transpacific air ticket will be converted into a
flight credit by your airline, typically valid for one year from the original
ticket issuance date and good towards future round-trip travel on the airline
to and from the original destination, less change fees of up to $500.00 and
any applicable fare differential.
BAGGAGE: Free
allowances, limits, and additional charges for checked and carry-on baggage
may apply and vary by airline, frequent flyer status, booking class,
destination (e.g., baggage allowance differs for the transpacific and
China/Intra-Asia sections of your tour), bag size and weight. Airline fees of
up to $200.00 per bag for the first and/or second checked bag may apply.
Refer to the airline's website for details on their checked and carry-on
baggage rules. Baggage allowances and charges are subject to change. We
strongly recommend baggage insurance, as PDT does not assume any
responsibility for loss or damage to baggage or passengers' belongings. It is
at passenger's risk throughout. For the most up-to-date requirements, please
check with your air carrier prior to your flight.
REFUND ON
UNUSED OR CHANGED TOUR ARRANGEMENTS: Portions of land arrangements,
hotel accommodations or any other service or feature of the tour that are not
used, are neither refundable, nor exchangeable. Travel Protection Insurance
fee is non-refundable. Refund claims must be made in writing through the agent
from whom the tour has been purchased within 14 days of the termination of the
tour. A written statement from the Tour Director or Local Guide certifying the
exact services not rendered must be attached to this
claim.
LAND-ONLY & LAND/CRUISE-ONLY TOUR PRICE DOES NOT
INCLUDE: 1. Transpacific air from
USA/first point of entry abroad, or last point of exit on tour/USA.
2. Initial arrival and departure transfers, unless transpacific
air is purchased through Pacific Delight Tours®. Please call us for transfer
cost for land only arrivals and departures. 3. Airline-imposed
baggage fees: please consult your airline. 4. Fees for
delivery of tour documentation to international destinations, and overnight
delivery of tour documentation due to late payments. 5. Cost
of passport and visas, and all items of personal nature. 6.
Any fees incurred due to delays, changes, or cancellations beyond PDT's
control. 7. Customary gratuities to ship crew, local guides,
drivers, boatmen, river guides, hotel waiters, chambermaids and porters. The
end-of-tour gratuity to the Tour Director is also not
included.
RESPONSIBILITY: Pacific Delight Tours®
(hereinafter PDT) acts as a tour operator and agent. The suppliers that
provide transportation, conveyance or accommodations are independent
contractors and are not agents or employees of PDT. All tickets, coupons and
receipts issued by PDT, and all arrangements for transport, conveyance or
accommodations are made by PDT as agent of the suppliers. By utilizing the
services of suppliers, you agree that neither PDT nor any of its officers,
directors, employees, subsidiaries or affiliates shall be liable for any
injury, damage, loss, accident or delay incurred by you or those traveling
with you in connection with any accommodations, transportation, conveyance or
other services of whatsoever nature resulting directly or indirectly from any
acts or default of the suppliers or from any occurrence or condition,
including but not limited to defects in vehicles or vessels, breakdown in
equipment or the negligence of their operators. PDT, its employees, officers,
directors, subsidiaries or affiliates also shall not be liable for any
injury, damage, loss, claim or accident resulting directly or indirectly
(i) from delays, cancellations or changes in flights,
itineraries, schedules, or other services of any nature whatsoever,
(ii) from strikes, theft, sickness, weather, quarantine or any
other causes of any nature whatsoever or (iii) from acts or
omissions of any Government, its local subdivisions, bureaus or authorities.
All tour itineraries and fares may be affected by alterations or delays in air
or surface transportation services of the various countries. PDT reserves the
right to withdraw any tour and to make such alterations in the itineraries
which, in its sole discretion, it may find desirable for the convenience of
the parties or the proper operation of the tour. PDT reserves the right to
decline to accept, or to retain any person as a member of the tour party at
any time, if they in any way violate the laws of the country they are
visiting, pose a risk to the safety of fellow tour members, or their behavior
interferes with a smooth operation of the
tour.
NOTE: All tour fares shown on our
website are based on the value of foreign currencies in relation to the
U.S. dollar in effect at the date of the printing of the brochure and on the
tariffs, airfares, taxes and fuel surcharges as of that same date, and are
subject to change at any time to reflect those or other changes since the date
of the this season's brochure's printing. PDT reserves the right to
correct promotional, pricing or typographical errors at any time. PDT
reserves the right to cancel the tour prior to departure for any reason. In
such case, a full refund of all payments will constitute full settlement with
the passenger. The airlines and other transportation carriers concerned are
not to be held responsible for any act or event during the time the
passengers are not on board their planes or conveyances. The passenger's
contract in use by the airlines concerned, when issued, shall constitute the
sole contract between the airlines and the purchaser of these tours and/or
passenger with respect to that service. Any and/or all transportation
companies shall have or shall incur no responsibility for or liability to any
traveler aside from their liability as common carriers. The carriers'
international tariff is available for inspection and will govern all aspects
of the air transportation.
The Terms and Conditions contained
herein and set forth in the brochures issued by PDT and on its website, under
which you agree to utilize the services of PDT in arranging the tours, may not
be amended in any way except in writing signed by an authorized officer of
PDT. By utilizing the services of PDT, you agree that the exclusive
jurisdiction for all claims, suits, actions or proceedings of whatsoever nature
against PDT, its employees, officers, directors, subsidiaries or affiliates
shall be the State of New York, and that such claim, action or proceedings
shall be determined according to the laws of the State of New York. You also
agree that, if you have a claim against PDT, its employees, officers,
directors, subsidiaries or affiliates, (i) you will notify
PDT, in writing, of your claim as soon as possible and (ii)
that, if you choose to commence a law suit against PDT, its employees,
officers, directors, subsidiaries or affiliates, you will do so within one
year from the date of the last day of the tour on which your claim arose,
failing which, your claim against PDT, its employees, officers, directors,
subsidiaries or affiliates, will be forever barred. CST 2098539
Terms & Conditions - for Kosher Tours & Gluten-Free
Package Air transportation via scheduled IATA airlines, on round-trip
economy-class group fare basis.
Accommodations in deluxe hotels as indicated, or similar, including
all hotel taxes and service charges, double occupancy basis.
Meals are buffet breakfast at the hotels; lunches and dinners at the
synagogues or vegetarian restaurants, on table d'hote group menu
basis.
Sightseeing and special events via chartered air-conditioned coach
with English-speaking guides, including all entrance fees.
Group transfers between airports and hotels, via chartered
air-conditioned coach with local guide to meet and assist.
Tour costs are based on 'cash' prices; the use of charge cards will
incur a 4% credit card bank service charge.
Cancellations and refunds: the deposit is non-refundable; for
cancellations received between 180 and 90 days prior to departure, $1,100
charge will apply; within 90 days, the land portion is not refundable; within
60 days, there may be a penalty on the air portion, as well. Cancellation
charges cover non-refundable expenses incurred on behalf of the participant and
the group, and help protect tour fares for the remaining participants. No
refund or credit for early withdrawal. Cancellation insurance is highly
recommended. Application for comprehensive low-cost group insurance will be
provided with confirmation.
Responsibility: The Foundation for Remote Jewish Communities (FRJC),
Lotus / Pacific Delight Travel and/or associated companies (The Organizers)
give notice that all tickets issued by them and all arrangements for transport,
accommodations and meals, are made by them as agents for the tour participant
upon the express condition that they shall not be held liable for any injury,
damage, loss, accident, delay or irregularity which may be occasioned by reason
of any defect of any vehicle or through the acts of any company or person
engaged in conveying the passengers herewith, or of any hotel/ship proprietor
or employees. Itineraries and fares may be affected by changes in air services
of the various countries. The right is reserved to withdraw any feature
announced in this program and to make such alterations in the itinerary as may
be found desirable for the convenience and proper carrying out of the tour. The
right is reserved to decline, accept or retain any person as a member of the
tour. Guest speakers are subject to professional commitments. The Organizers
accept no responsibility for losses or additional expenses due to delays or
changes in schedules, sickness, weather, strikes, war, quarantine or other
causes. Tour costs shown are cash prices based on tariffs, taxes and exchanges
rates in effect at time of printing and subject to change. The carriers are not
to be held responsible for any act, omission or event during the time
passengers are not on their respective conveyances. The passenger ticket shall
constitute the sole contract between the carriers and the purchaser or
passenger.
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