We want you to get the most out of your vacation. For your own guidance, please carefully read and be sure that you fully understand the IMPORTANT NOTES and TERMS & CONDITIONS as stated in this brochure. Receipt of your payment represents your acknowledgement and acceptance of these terms and conditions. Your travel agent or Pacific Delight Tours (“PDT”) will be happy to clarify any questions you may have.
ACCOMMODATIONS: Hotels are based on double occupancy. Single supplement is indicated in the price box of each itinerary. Triple rooms are on request and subject to availability. Hotels are subject to change. Cruise accommodations are based on double occupancy of twin-bedded stateroom with private balcony. Triple occupancy in cabins is only available in Deluxe, Executive, or Shangri-La suites. All Yangtze River cruise ships are People's Republic of China registry. Tour accommodations are subject to availability at time of booking.
MEALS: Meals are included, as specified in the itineraries.
TOURS: Due to occasional flight delays, weather conditions or other unforeseen situations, it may not be possible to include some sightseeing tours as scheduled. Cultural and acrobatic shows and other performances may not be available during holidays and seasonal recess in China. If it becomes necessary to change the means of transportation or any other service, or for the tour to be prolonged through circumstances beyond the control of the ground operator, any additional tour cost must be borne by the passenger and is payable immediately. Due to weather, varying water levels on the Yangtze River, restrictions of the navigation authorities, or maintenance at the Three Gorges Dam, Yangtze River cruise routes and shore excursions are subject to possible change. For the latest itineraries, please see our website (www.pacificdelighttours.com), or call 1-800-221-7179.
ESCORTED TOURS: Please note that for all tours, PDT reserves the right to alter arrangements to better accommodate a small group, or to cancel the tour. If you are traveling alone, a tour can only operate at a supplemental charge based on a solo traveler rate. Participants on locally guided tours will be transferred between airports/piers and hotels in each city, but will not be accompanied on flights between cities. When travel between cities is by motor coach, a guide will travel with the group. Unless specified, initial arrival and final departure transfers are included only when you purchase transpacific air from PDT. Call us for transfer costs for land only arrivals and departures.
GOLD EXPERIENCE tours: A group size of 10 or more participants will be escorted from arrival in China by a professional, bilingual Tour Director throughout mainland China and locally guided in Hong Kong. With fewer than 10 passengers, the tour will be locally guided throughout, and we reserve the right to alter arrangements to best accommodate a smaller group, or to cancel the tour.
SILVER EXPERIENCE tours: A group of 15 or more participants will be escorted by a professional, bilingual Tour Director throughout mainland China and locally guided outside of mainland China, when applicable. With fewer than 15 participants, the tour will be locally guided throughout, and we reserve the right to alter arrangements to best accommodate a smaller group, or to cancel the tour.
ESCAPADE tours: A group of 10 or more participants will be escorted by a professional, bilingual Tour Director throughout mainland China and locally guided outside of mainland China, when applicable. With fewer than 10 participants, the tour will be locally guided throughout, and we reserve the right to alter arrangements to best accommodate a smaller group, or to cancel the tour.
CITY HIGHLIGHT PACKAGES, PRE/POST-TOUR MODULARS & EXTENSIONS are locally guided with a minimum of 2 passengers.
GRATUITIES: Customary tipping of local guides and drivers in each city on land is entirely discretionary. Please note that our Tour Directors are totally committed to exceed your expectations in every way possible. End-of-the-journey gratuities are left once again to your discretion, based on your satisfaction with the services you have received. Suggested amounts for the above-mentioned individuals will be stated in your final documentation. A service charge, which includes gratuities for the entire ship crew aboard Victoria Cruises on the Yangtze River, will be charged automatically to your credit card upon embarkation. Please be advised this amount does not include tipping to the shore excursion local guides, drivers, boatmen, and river guides on Victoria Cruises. Tipping for these individuals is voluntary and subject to your satisfaction with your travel experiences.
TRAVEL DOCUMENTS: Passengers traveling to China: U.S. passports with six-month validity AFTER the date of return are required for all tour participants. Passports must have four (4) blank visa pages, excluding the non-visa pages. Upon request, PDT will secure the visa for entry into the People's Republic of China (not required for Hong Kong, if you are a U.S. citizen) for a nominal PDT processing fee, in addition to any applicable government visa application charges. It is the responsibility of all non-U.S. citizens to check visa and health requirements with appropriate consulates (ask your travel agent for assistance), and to have the correct documentation prepared for travel outside of the U.S. See below for more details.
HEALTH: In general, tours are quite active and require a good deal of walking, frequently including stairs. Tibet requires travel into areas of high altitude and with extreme temperature fluctuation. We strongly recommend that you discuss any health concerns with your personal physician. Additional Assistance: In order to ensure a smooth operation of the tour for all group members, any traveler requiring special assistance must be accompanied by an adult, who is responsible for providing all such assistance. PDT is under no obligation whatsoever to provide any special assistance. You are required to notify PDT, in writing, prior to the time of booking of any physical disability or medical condition, which may require any special assistance during the tour. Please note that for those physically challenged, access to some facilities may not be available at the same standard as in the U.S. PDT's tour directors and their designees reserve the right to exclude passengers from participating in tours if, in their sole discretion, they believe that the tour may be challenging to the passenger or could detract from the full enjoyment of the other tour participants. Currently, vaccinations are not required. As health requirements change without notice, please check with your personal physician or public health service for currently required or recommended inoculations.
TERMS & CONDITIONS
You are encouraged to carefully review the full text of our Terms & Conditions.
All Deposits, Travel Protection Insurance and Visa Fees paid to PDT may be paid by credit card (American Express, MasterCard, Visa, Discover), with a signed credit card authorization form, or by check. Upon receipt of your deposit, a written confirmation/invoice and a Passenger Information Form will be sent. Receipt of deposit confirms your reservation and is applied toward final payment.
Deposit ............................................................................................US $300.00 per person
Non-refundable deposit to Myanmar: please visit http://www.pacificdelighttours.com/Terms-Conditions.aspx for more information.
IMPORTANT: In order to properly complete and process your reservation, the following items are required by the PDT office in addition to your reservation and deposit: a. Photocopy of your valid passport (picture/name page) b. Completed Passenger Information Form.
2. TRAVEL PROTECTION INSURANCE: Payment (non-refundable/non-transferable) is due at time of deposit and is in addition to deposit amount.
Multi-City Packages ................................................................. US $219.00 per person
Single City Packages ................................................................... US $89.00 per person
Travel Protection Insurance is strongly recommended. Pre-existing conditions exclusion is waived, when insurance is purchased within fourteen (14) days of deposit. Travel Protection Insurance may be purchased at any time before the date of departure, but pre-existing conditions exclusion is not applicable, if purchased more than fourteen (14) days after deposit is paid. Rates are subject to change without notice. Rates are effective for any trip booked with PDT, up to a maximum trip cost of $15,000 per person and for a maximum of 45 days. For trips in excess of $15,000 per person or longer than 45 days, please contact us for a separate quotation. For more information on the protection plan, please visit http://www.pacificdelighttours.com/Terms-Conditions.aspx.
3. AIRLINE RESERVATIONS AND PASSENGER NAMES: Passport number, date and place of issue, and birth date are now required by many foreign governments, as well as some airlines, in order to confirm services. Names on your airline tickets must match the first and the last name(s) exactly as listed on your passport. It is the responsibility of the travel agent/traveler to verify that the name shown on the invoice exactly matches the traveler's passport name. PDT is not responsible for any ticket reissue charges or denial of boarding by an airline due to name discrepancy.
4. CHINA VISAS: PDT will be pleased to secure your China visa for a nominal fee. US Passports must be valid for at least six months AFTER the date of return and should have at least four (4) blank visa pages for visa stamps, excluding the non-visa pages. Passports should be sent to our office at least 75 days prior to departure date with a completed and signed Visa Application Form, one (1) passport-size (2” x 2”) color photo, and payment by credit card or check. Visa fee is non-refundable, once the visa has been issued. We must forward all applications to the Chinese Consulate for their approval. Persons under the age of 18 years old will be required to also submit their original birth certificate to be forwarded to the Chinese Consulate for a Chinese Visa request. PDT cannot guarantee the acceptance of your visa application. If, for any reason, your application is denied, a full refund will be made on your visa payment. Visa fees as shown are in effect at time of printing of this brochure and are subject to change; please call or visit our website for complete visa application details. PDT does not accept responsibility for passengers in possession of incorrect or invalid visas.
Passengers traveling to Tibet: Entry permits to Tibet are handled by PDT. Your China visa is required in order for us to issue your entry permit into Tibet. Please note that, if PDT does not handle your China visa, we require a color copy of both your passport and China visa no less than six weeks prior to departure. Permits to Tibet are approved by the Tibet Tourism Bureau. Rules of entry to Tibet fluctuate and are subject to change. PDT cannot guarantee acceptance of your permit to visit Tibet. Minimum number of tour group participants may apply in order to enter Tibet. Please check these arrangements at the time of booking. China Visa Fee - US $220.00 per person - check at time of booking (passport must be received at PDT office 75 days prior to departure.) Mailing or delivery fees are additional; see our website for details.
VISAS: Hong Kong - No visa required for U.S. citizens. Thailand - No visa required for U.S. citizens for stays under 30 days. Japan - No visa required for U.S. citizens for stays up to 90 days. Vietnam, Cambodia, Myanmar, India - Visa required. For information, contact the Embassy of Vietnam, Cambodia, Myanmar or India.
5. CANCELLATION FEES (All tours): A written notice of cancellation must be received by PDT either by mail, fax, or e-mail.
Oral cancellation by phone will not be accepted.
75+ days before departure......................................................US $300.00 per person*
74-30 days before departure..................................................US $400.00 per person*
29-16 days before departure..................................................US $500.00 per person*
15 days before departure through day of departure.................................................
*Plus any additional charges assessed by land suppliers or airlines.
General Booking Conditions
1. FINAL PAYMENT: Land Only Payment: Due 75 days prior to departure and may be made by check or credit card with a signed authorization form. PDT reserves the right to modify your tour arrangements before and after the final payment has been made, to accommodate unforeseen circumstances due to high demand for air, cruise and hotel space. You will be notified, should this situation arise.
2. SPECIAL DISCOUNTS: Discounts are applicable to new bookings only, if the special promotion is being rendered by a third party such as hotels, airlines, ground operators, etc. All discounts are not combinable. Unfortunately, we are not able to apply promotional discounts, when payments are not received by the specified deposit and final payment due dates.
3. RE-BOOKING: A change in departure date, or from one tour to another after your original reservation has been processed, is considered a cancelled trip, and cancellation fees will apply.
Air & Land Information
LAND ONLY TOURS: Land only tour prices (other than City Highlight Packages) include domestic China/Intra-Asia flights in conjunction with the land tour, and, once ticketed, are non-refundable and subject to all other applicable airline fare rules. PDT endeavors to follow itineraries precisely; however, if flights are not available at the scheduled time, we reserve the right to modify the air and land arrangements for smooth operation of the tour. International and domestic air schedules are subject to change at any time. Land only tour prices do not include transpacific flights, however, PDT offers special rates on transpacific flights for travel originating in the U.S. (subject to availability). Land only tour prices are subject to increase prior to the time you make full payment; land only tour prices are not subject to increase after full payment has been made, except for charges resulting from when minimum participation levels have not been met. A signed form will be required at the time of initial payment to expressly acknowledge your acceptance of this price increase policy. International and domestic air schedules are subject to change at any time.
AIR INCLUSIVE TOURS: Air-inclusive tour prices include transpacific flights to/from PDT's U.S. gateway cities, as well as domestic China/Intra-Asia flights in conjunction with the land tour, and, once ticketed, are non-refundable and subject to all other applicable airline fare rules, including change/cancellation penalties of up to $500 per ticket (for transpacific flights and intra-Asia flights). Air-inclusive tour prices are subject to increase prior to the time you make full payment; air-inclusive tour prices are not subject to increase after full payment has been made, except for charges resulting from when minimum participation levels have not been met. A signed form will be required at the time of initial payment to expressly acknowledge your acceptance of this price increase policy. PDT endeavors to follow itineraries precisely; however, if flights are not available at the scheduled time, we reserve the right to modify the air and land arrangements for smooth operation of the tour. International and domestic air schedules are subject to change at any time. If you make your own transpacific flight arrangements, PDT will not be responsible for any loss resulting from flight cancellations, delays, or changes in land or flight schedules.
MINIMUM PARTICIPATION LEVELS: PDT tours are contingent upon minimum participation levels (which vary between tour series, as shown above). In the event the minimum participation level is not achieved, and PDT must increase the price and/or substitute the original tour with an alternative tour, participants may elect to receive a full refund, less the price of any non-refundable transpacific air transportation PDT has already ticketed for your convenience. (Generally, PDT will not ticket transpacific air transportation, until the minimum participation level is achieved, unless requested otherwise.) In such cases, your unused non-refundable round-trip transpacific air ticket will be converted into a flight credit by your airline, typically valid for one year from the original ticket issuance date and good towards future round-trip travel on the airline to and from the original destination, less change fees of up to $500.00 and any applicable fare differential.
BAGGAGE: Free allowances, limits, and additional charges for checked and carry-on baggage may apply and vary by airline, frequent flyer status, booking class, destination (e.g., baggage allowance differs for the transpacific and China/Intra-Asia sections of your tour), bag size and weight. Airline fees of up to $200.00 per bag for the first and/or second checked bag may apply. Refer to the airline's website for details on their checked and carry-on baggage rules. Baggage allowances and charges are subject to change. We strongly recommend baggage insurance, as PDT does not assume any responsibility for loss or damage to baggage or passengers' belongings. It is at passengers' risk throughout. For the most up-to-date requirements, please check with your air carrier prior to your flight.
REFUND ON UNUSED OR CHANGED TOUR ARRANGEMENTS: Portions of land arrangements, hotel accommodations or any other service or feature of the tour that are not used, are neither refundable, nor exchangeable. Travel Protection Insurance fee is non-refundable. Refund claims must be made in writing through the agent from whom the tour has been purchased within 14 days of the termination of the tour. A written statement from the Tour Director or Local Guide certifying the exact services not rendered must be attached to this claim.
LAND ONLY & LAND/CRUISE ONLY TOUR PRICE DOES NOT INCLUDE: 1. Transpacific air from USA/first point of entry abroad, or last point of exit on tour/USA. 2. Initial arrival and departure transfers, unless transpacific air is purchased through Pacific Delight Tours®. Please call us for transfer cost for land only arrivals and departures. 3. Airline-imposed baggage fees: please consult your airline. 4. Fees for delivery of tour documentation to international destinations, and overnight delivery of tour documentation due to late payments. 5. Cost of passport and visas, and all items of personal nature. 6. Any fees incurred due to delays, changes, or cancellations beyond PDT's control. 7. Customary gratuities to ship crew, local guides, drivers, boatmen, river guides, hotel waiters, chambermaids and porters. The end-of-tour gratuity to the Tour Director is also not included.
RESPONSIBILITY: Pacific Delight Tours® (hereinafter PDT) acts as a tour operator and agent. The suppliers that provide transportation, conveyance or accommodations are independent contractors and are not agents or employees of PDT. All tickets, coupons and receipts issued by PDT, and all arrangements for transport, conveyance or accommodations are made by PDT as agent of the suppliers. By utilizing the services of suppliers, you agree that neither PDT nor any of its officers, directors, employees, subsidiaries or affiliates shall be liable for any injury, damage, loss, accident or delay incurred by you or those traveling with you in connection with any accommodations, transportation, conveyance or other services of whatsoever nature resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition, including but not limited to defects in vehicles or vessels, breakdown in equipment or the negligence of their operators. PDT, its employees, officers, directors, subsidiaries or affiliates also shall not be liable for any injury, damage, loss, claim or accident resulting directly or indirectly (i) from delays, cancellations or changes in flights, itineraries, schedules, or other services of any nature whatsoever, (ii) from strikes, theft, sickness, weather, quarantine or any other causes of any nature whatsoever or (iii) from acts or omissions of any Government, its local subdivisions, bureaus or authorities. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. PDT reserves the right to withdraw any tour and to make such alterations in the itineraries which, in its sole discretion, it may find desirable for the convenience of the parties or the proper operation of the tour. PDT reserves the right to decline to accept, or to retain any person as a member of the tour party at any time, if they in any way violate the laws of the country they are visiting, pose a risk to the safety of fellow tour members, or their behavior interferes with a smooth operation of the tour.
NOTE: All tour fares shown in this brochure are based on the value of foreign currencies in relation to the U.S. dollar in effect at the date of the printing of the brochure and on the tariffs, airfares, taxes and fuel surcharges as of that same date and are subject to change at any time to reflect those or other changes since the date of the brochure's printing. PDT reserves the right to correct promotional, pricing or typographical errors at any time. PDT reserves the right to cancel the tour prior to departure for any reason. In such case, a full refund of all payments will constitute full settlement with the passenger. The airlines and other transportation carriers concerned are not to be held responsible for any act or event during the time the passengers are not on board their planes or conveyances. The passenger's contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the purchaser of these tours and/or passenger with respect to that service. Any and/or all transportation companies shall have or shall incur no responsibility for or liability to any traveler aside from their liability as common carriers. The carriers' international tariff is available for inspection and will govern all aspects of the air transportation.
The Terms and Conditions contained herein and set forth in the brochures issued by PDT and on its website, under which you agree to utilize the services of PDT in arranging the tours, may not be amended in any way except in writing signed by an authorized officer of PDT. By utilizing the services of PDT, you agree that the exclusive jurisdiction for all claims, suits, actions or proceedings of whatsoever nature against PDT, its employees, officers, directors, subsidiaries or affiliates shall be the State of New York, and that such claim, action or proceedings shall be determined according to the laws of the State of New York. You also agree that, if you have a claim against PDT, its employees, officers, directors, subsidiaries or affiliates, (i) you will notify PDT, in writing, of your claim as soon as possible and (ii) that, if you choose to commence a law suit against PDT, its employees, officers, directors, subsidiaries or affiliates, you will do so within one year from the date of the last day of the tour on which your claim arose, failing which, your claim against PDT, its employees, officers, directors, subsidiaries or affiliates, will be forever barred. CST 2098539