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TERMS & CONDITIONS |
| RESERVATIONS |
| 1. Reservation Request: Upon receipt of your deposit, written confirmation/invoice and Passenger Information Form will be sent. |
2. Deposit: All Deposits and Travel Protection Insurance Fees may be paid by credit card (MasterCard, Visa, Discover, American Express), with signed credit card authorization form, or by check (make checks payable to Pacific Delight Tours).
Deposit.........................................US $300.00 per person
Important: In order to properly complete and process your reservation, the following items are required in this office in addition to your reservation and deposit:
Photocopy of your valid passport (picture/name page)
Completed Passenger Information Form
Travel Protection Insurance payment (non-refundable/non-transferable) is due at time of deposit and is in addition to deposit amount US $159.00 per person
Rates subject to change without notice. Travel Protection Insurance is strongly recommended. Pre-existing conditions exclusion is waived when insurance is purchased at time of deposit. |
3. Final Payment: Final Payment: Due 75 days prior to departure and may be made by check or credit card with signed authorization form.
Pacific Delight Tours, Inc. (hereinafter PDTI), the tour operator, reserves the right to cancel bookings not paid in full by 75 days prior to departure date, or to modify your tour arrangements to accommodate unforeseen circumstances due to high demand for air and hotel space. You will be notified should this situation arise.
a) Air/Land or Land Only Payment (All Tours): Due 75 days prior to departure and may be made by check or credit card, with signed authorization
form.
b) Late Payment Fee: $100.00 per person if payment is not received by 75 days prior to departure.
c) Reservations made within 75 days: While booking early ensures the widest choice of availability, we welcome your spontaneous travel plans. Final payment on bookings made less than 75 days prior to departure is due within three days of receipt of invoice to avoid the late payment fee. For all tours, payment is accepted by certified check or credit card, with signed authorization form. Prices may be subject to change less than 75 days prior to departure. |
4. ETA FEE (ELECTRONIC TRAVEL AUTHORITY): An Electronic Travel Authority is required for Australia. Pacific Delight Tours will be happy to provide this service for U.S. citizens. A copy of your U.S. Passport with a six month validity AFTER the date of return must be sent to our office for processing at time of deposit. ETA fee is non-refundable once processed. Non-U.S. citizens should contact appropriate consulate or your travel agent.
ETA Fee US $20.00 per person
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5. Administrative Handling Fees:
a) Deviations - Any deviation in air and/or land arrangements from the printed brochure itinerary is subject to a $20.00 per person administrative handling fee.
b) Late Bookings - A $50.00 per person administrative handling fee will be assessed on new reservations made within 45 days prior to departure.
c) Revision Fees: A per person fee for each revision will be assessed for any changes in air and/or land arrangements after the booking number has been issued and is under deposit. From initial reservation through issue date of documents/tickets: US $20.00 per person (plus supplier's penalties)
Once documents/tickets are issued, changes are not permitted and air tickets are non-refundable.
PDTI reserves the right to refuse reservations requested less than 30 days prior to departure. |
| 6. Rebooking: A change in departure date or from one tour to another after your original reservation has been processed is considered a cancelled trip, and cancellation fees will apply. |
| 7. Airline Reservations And Passenger Names: It is the responsibility of the travel agent or traveler (whoever receives PDTI invoice) to verify that the name shown on the invoice exactly matches the traveler's passport name. A revision fee of $100.00 per person will be charged if name must be changed within 75 days prior to tour departure date; changes are also subject to airline penalties. PDTI is not responsible for any ticket reissue charges or denial of boarding by an airline due to name discrepancy. |
8. Cancellation Fees: All tours:
75+ days before departure 20% of tour price*
7446 days before departure 30% of tour price*
4525 days before departure 40% of tour price*
2415 days before departure 50% of tour price*
140 (on or after departure date) 100% forfeiture of tour price*
*Plus any additional charges assessed by land suppliers or airlines, in addition to any revision fees. |
| AIR & LAND INFORMATION: |
PDTI will provide air transportation in conjunction with all land tours, based on the applicable air fares on United Airlines and participating carriers, subject to the rules and regulations of the class, fare and service of the individual airline. Tours that are published inclusive of air utilize contracted net fares in effect at time of printing (May 1, 2007) and are subject to change by the airline. Due to special contracted net agreements, supplements or credits for air deviations may not be equal to published air fare differentials.
Domestic carriers may provide air transportation in the South Pacific. Air fares are subject to change and any increase in air fare is not included in the tour fare.
Depending on air fare class used, the air fare may be non-refundable and subject to full cancellation penalties. Tour fare does not include any increase in air fare due to increase in fuel cost and/or for any other reason. Tour extensions may incur weekend surcharges. PDTI endeavors to follow the itineraries precisely; however, if flights are not available at the scheduled time, we reserve the right to m4/27/07on of the tour.
BAGGAGE: Baggage allowance differs for the transpacific and intra-Australia/New Zealand sections of your tour. US transpacific allowance is two pieces of checked baggage. Maximum weight/size for each piece is 50 lbs./62 inches (sum of three dimensions). One carry-on not to exceed 15 lbs./45 inches (sum of three dimensions) is allowed. Baggage allowance within Australia & New Zealand is one piece of baggage not over 44 lbs. per person, plus a carry-on. Baggage in excess of one piece per person will result in excess baggage fees to be paid immediately upon demand. We strongly recommend baggage insurance as Pacific Delight Tours does not assume any responsibility for loss or damage to baggage or passenger's belongings. It is at passenger's risk throughout. REFUND ON UNUSED OR CHANGED TOUR ARRANGEMENTS: Portions of land arrangements, hotel accommodations or any other service or feature of the tour which are not used are neither refundable nor exchangeable. Travel Protection Insurance is nonrefundable. Refund claims must be made in writing within 14 days of the termination of the tour. A written statement from the Tour Manager certifying the exact services not rendered must be attached to this claim.
Tour fare does not include:
1. Airfare add-ons from hometown to the gateway city.
2. Fees for delivery of tour documentation to international destinations.
3. Government-approved taxes and fees, including the September 11th Security Fee, of up to $90 apply and are additional. These may change without notice.
4. Transportation of heavy baggage in excess of applicable allowance; cost of passport and visas; and all items of a personal nature.
5. Any fees incurred due to delays, changes or cancellations beyond Pacific Delight Tours' control.
6. The customary end-of-tour gratuity to tour managers and tips to local guides, drivers, restaurant and hotel waiters, chambermaids, and porters are not
included.
International and domestic air schedules are subject to change at any time. If you make your own flight arrangements, Pacific Delight Tours will not be responsible for any loss resulting from cancellations, delays, or changes in flight schedules.
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| RESPONSIBILITY |
Pacific Delight Tours, Inc. (hereinafter PDTI) acts as a tour operator and agent. The suppliers that provide transportation, conveyance or accommodations are independent contractors and are not agents or employees of PDTI. All tickets, coupons and receipts issued by PDTI and all arrangements for transport, conveyance or accommodations are made by PDTI as agent of the suppliers. By utilizing the services of suppliers, you agree that neither PDTI nor any of its officers, directors, employees, subsidiaries or affiliates shall be liable for any injury, damage, loss, accident or delay incurred by you or those traveling with you in connection with any accommodations, transportation, conveyance or other services of whatsoever nature resulting directly or indirectly from any acts or default of the suppliers or from any occurrence or condition, including but not limited to defects in vehicles or vessels, breakdown in equipment or the negligence of their operators. PDTI, its employees, officers, directors, subsidiaries or affiliates also shall not be liable for any injury, damage, loss, claim or accident resulting directly or indirectly (i) from delays, cancellations or changes in flights, itineraries, schedules or other services of any nature whatsoever, (ii) from strikes, theft, sickness, weather, quarantine or any other causes of any nature whatsoever or (iii) from acts or omissions of any Government, its local subdivisions, bureaus or authorities.
All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services of the various countries. PDTI reserves the right to withdraw any tour and to make such alterations in the itineraries which, in its sole discretion, it may find desirable for the convenience of the parties or the proper operation of the tour. PDTI reserves the right to decline, to accept or to retain any person as a member of the tour party at any time.
All tour fares shown in this brochure are based on the value of foreign currencies in relation to the U.S. dollar in effect at the date of the printing of the brochure and on the tariffs, airfares, taxes and fuel surcharges as of that same date and are subject to change at any time to reflect those or other changes since the date of the brochure's printing. PDTI reserves the right to correct promotional, pricing or typographical errors at any time. PDTI reserves the right to cancel the tour prior to departure for any reason. In such case, a full refund of all payments will constitute full settlement with the passenger.
The airlines concerned are not to be held responsible for any act or event during the time the passengers are not on board their planes or conveyances. The passenger's contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the purchaser of these tours and/or passenger with respect to that service. Any and/or all transportation companies shall have or shall incur no responsibility for or liability to any traveler aside from their liability as common carriers. The carrier's international tariff is available for inspection and will govern all aspects of the air transportation.
The Terms and Conditions contained herein and set forth in the brochures issued by PDTI and on its website, under which you agree to utilize the services of PDTI in arranging the tours, may not be amended in any way except in writing signed by an authorized officer of PDTI. By utilizing the services of PDTI, you agree the exclusive jurisdiction for all claims, suits, actions or proceedings of whatsoever nature against PDTI, its employees, officers, directors, subsidiaries or affiliates shall be the State of New York and such claim, action or proceedings shall be determined according to the laws of the State of New York. You also agree that if you have a claim against PDTI, its employees, officers, directors, subsidiaries or affiliates, (i) that you will notify PDTI, in writing, of your claim as soon as possible and (ii) that, if you choose to commence a law suit against PDTI, its employees, officers, directors, subsidiaries or affiliates, you will do so within one year from the date of the last day of the Tour on which your claim arose, failing which your claim against PDTI, its employees, officers, directors, subsidiaries or affiliates, will be forever barred.
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PACIFIC DELIGHT TOURS, INC.
Online Reservations:
www.PacificDelightTours.com
Or call
1- 800-221-7179
CALL US FOR SPECIAL LOW RATES: Pacific Delight Tours will customize travel arrangements to meet the express needs of individual travelers, special interest groups, conferences, trade exhibitions, incentive travel award programs and professional seminars.
Valid: May 1, 2007 - March 31, 2008
(2008 departures subject to change)
Copyright © 2007, Pacific Delight Tours, Inc.
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